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Account · Data Deletion

Delete your account & data

Effective May 18, 2026

You can delete your KUHA account and the personal data associated with it at any time. There are two ways to do it: from inside the app, or by sending us a request from this page. Both routes result in the same outcome.

Heads up. Deletion is permanent and cannot be undone. If you are a host with active events, those events will be closed and their photos deleted — including photos uploaded by your guests. Please save anything you want to keep before continuing.

Option 1 · Delete from inside the app

Open the KUHA app on your Android device.

Make sure you're signed in as the host whose account you want to delete.

Tap your profile avatar (top-right) → Settings.

The Settings screen is the gear icon at the bottom of your profile menu.

Tap AccountDelete account.

You'll see a red "Delete account" row at the bottom of the Account screen.

Confirm with your 4-digit host PIN.

This verifies you are the owner of the account before any data is removed.

Read the summary, then tap Delete forever.

You'll see a list of what's about to be deleted (events, photos, account email). Once you confirm, you're signed out immediately and deletion begins.

Option 2 · Request deletion from this page

If you can't access the app — for example, you've changed phones and don't remember your PIN — you can request deletion here. We will verify your identity by email before deleting.

Request account deletion

Fill in the form below. This opens your default email client with a pre-filled message to our privacy team at hnscorpph@gmail.com. We respond within 5 working days and complete deletion within 30 days.

Must match the email registered on the account.

What gets deleted, and when

When your account is deleted (by either method above), here's what happens:

What
Timeline
Removed from
Your account email, display name, and host PIN hash
Immediate
Active systems
Events you hosted, and all photos within them
Within 24 hours
Active systems
Photos you uploaded as a guest
Within 24 hours
Active systems
Your data in encrypted backup snapshots
Within 30 days
All backups
Aggregate, anonymized usage counters
Retained
Cannot identify you
Records required for legal compliance (e.g. abuse reports)
Up to 2 years
Restricted access

Need help?

If something is unclear or you'd rather talk to a human, write to us at hnscorpph@gmail.com. You can also read our full Privacy Policy.